Terms of Service
Welcome to Nirvana Dezigns (“Company”, “We”, “Us”, or “Our”). These Terms of Service govern your access to and use of our website, services, consultations, content, and digital solutions. By accessing our website or working with us, you agree to comply with these Terms.
Services
Nirvana Dezigns is a web design and development agency based in Kolkata, West Bengal, India. We provide services related to website design, web development, e-commerce solutions, UI/UX design, landing pages, branding, website optimization, digital consultation, video and content production like ad film, corporate film, social media content shoot and related creative or technical services.
All services are provided based on project discussions, quotations, proposals, timelines, and agreed deliverables between the client and the Company.
Project Scope & Communication
Every project is initiated based on a mutually agreed scope of work. Clients are responsible for reviewing proposals, timelines, pricing, and deliverables carefully before approval.
Any additional work requested outside the agreed project scope may require revised timelines, additional charges, or a separate agreement. Project timelines may also depend on timely client communication, approvals, feedback, content submission, and required access credentials.
We reserve the right to pause or reschedule projects if communication is significantly delayed or if required materials are not provided within a reasonable timeframe.
Payments & Billing
Certain projects may require advance or milestone-based payments before work begins or progresses further. Final website files, website transfers, deployment, or access credentials may only be delivered after full payment clearance.
Payments may be accepted through:
- Razorpay
- Stripe
- PayPal
- UPI
- Bank Transfer
Clients are responsible for ensuring timely payments according to agreed invoice terms. Delayed or incomplete payments may result in project delays, suspension of services, restricted access to deliverables, or termination of the project.
Due to the digital and customized nature of our services, payments made for completed or ongoing work are generally non-refundable unless otherwise agreed in writing.
Client Responsibilities
Clients are responsible for providing accurate information, content, branding assets, images, product details, legal disclaimers, and any required credentials necessary for project completion.
Clients are also responsible for ensuring that any content, media, trademarks, logos, or materials shared with us do not violate copyright laws, intellectual property rights, or legal regulations.
Nirvana Dezigns shall not be held responsible for legal disputes arising from client-provided content or materials.
Website Content, Blogs & Educational Information
Our website may publish blogs, articles, educational resources, market insights, case studies, design trends, business observations, technology updates, and informational content for general educational and awareness purposes.
The information published may be based on publicly available information, industry research, trends, news updates, software or platform changes, and market conditions. While we aim to provide useful and accurate information, we do not guarantee that all content will always remain current, complete, or error-free.
Nothing published on our website should be considered legal, financial, investment, governmental, or professional business advice. Users are encouraged to independently verify important information before making decisions based on any content published on our platform.
Intellectual Property
Unless otherwise agreed in writing, final project deliverables become the client’s property only after full payment has been received.
Nirvana Dezigns retains the right to display completed projects, designs, screenshots, or related work in portfolios, marketing materials, social media, case studies, or promotional content unless a separate confidentiality agreement has been signed.
Any concepts, drafts, mockups, designs, strategies, or unpaid work created by Nirvana Dezigns remain the intellectual property of the Company until payment obligations are fulfilled.
Third-Party Platforms & Services
Projects may involve the use of third-party platforms, software, plugins, hosting providers, payment gateways, APIs, or external services including but not limited to Shopify, WordPress, hosting companies, analytics tools, and marketing platforms.
We are not responsible for:
- Third-party outages or downtime
- Software bugs or compatibility issues
- Hosting failures
- Platform policy changes
- Security vulnerabilities caused by third-party tools
- Service interruptions beyond our control
Clients are responsible for maintaining subscriptions, licenses, hosting renewals, domain renewals, and third-party account obligations unless otherwise agreed.
Limitation of Liability
Nirvana Dezigns shall not be held liable for any indirect, incidental, consequential, financial, or business losses arising from the use of our services, website, content, or third-party integrations.
While we strive to deliver high-quality and secure digital solutions, we do not guarantee:
- Specific sales or revenue results
- Search engine rankings
- Continuous uptime
- Error-free performance
- Platform approval outcomes
- Business growth guarantees
Users and clients use our services at their own discretion and risk.
Data Protection & Security
We take reasonable measures to protect project information, client communication, and website data. However, no online platform, server, or transmission method can guarantee complete security against cyber threats, hacking attempts, or unauthorized access.
Clients are responsible for maintaining the security of passwords, credentials, hosting access, and third-party accounts associated with their projects.
Service Refusal & Termination
We reserve the right to refuse, suspend, or terminate services for projects or users involved in:
- Illegal activities
- Fraudulent behavior
- Copyright infringement
- Misleading claims
- Hate speech or harmful content
- Harassment or abusive conduct
- Activities violating applicable laws or platform policies
Changes to These Terms
We may update or modify these Terms of Service at any time without prior notice. Updated versions will be posted on this page with the revised “Last Updated” date.
By continuing to use our website or services after changes are posted, you agree to the revised Terms.
Contact Information
Nirvana Dezigns
Website: Nirvana Dezigns
Email: hello@nirvanadezigns.com